How Can We Help?
Find answers to common questions, track your order, or get in touch with our support team.
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Enter your order number to see the current status and tracking information.
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Reach out to our support team for personalized assistance with your order.
Contact SupportFrequently Asked Questions
Find quick answers to common questions about your Milestone Textiles experience.
We offer a 7-day easy return policy on all products. If you're not completely satisfied with your purchase, you can return it within 7 days of delivery for a full refund. Items must be unused and in their original packaging. Please contact our support team to initiate a return.
Orders are typically processed within 1-2 business days. Delivery times vary by location:
- Major Cities (Lahore, Karachi, Islamabad): 2-3 business days
- Other Cities: 3-5 business days
- Remote Areas: 5-7 business days
You'll receive a tracking number once your order ships.
You can track your order by visiting our Track Order page and entering your order number and email address. You'll also receive email updates with tracking information once your order ships.
We accept the following payment methods:
- Bank Transfer — Direct transfer to our bank account
- JazzCash — Mobile wallet payment
- Easypaisa — Mobile wallet payment
All manual payments are verified by our team before order processing.
Yes! We offer bulk orders for businesses, corporate gifting, and retail distribution. Visit our Corporate Orders page for more information or contact our corporate team directly.
To keep your Milestone socks in perfect condition:
- Turn socks inside out before washing
- Wash in cold or warm water with gentle detergent
- Avoid bleach and fabric softeners
- Air dry or use low heat in the dryer
- Store in a cool, dry place
For more detailed care instructions, check out our Care Guide.
We ship across Pakistan with reliable courier services. Shipping is free on orders over Rs. 3,000. For orders below Rs. 3,000, a flat shipping fee of Rs. 150 applies. We also offer expedited shipping for urgent orders.
Currently, we ship within Pakistan. However, we're working on expanding our international shipping capabilities. For international corporate orders, please contact our support team for special arrangements.
Still Need Help?
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Phone Support
Call us during business hours for immediate assistance
+92 370 1798539Mon-Fri, 9:00 AM - 6:00 PM